Refund policy

Returns & Exchanges

Due to the handcrafted and made-to-order nature of our products, we do not accept returns or exchanges.

Each piece is carefully created and prepared specifically for you.

Please review product descriptions, sizes, and photos carefully before placing your order. If you have any questions, we are happy to assist you prior to purchase.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the item and packaging.

We will review the situation and offer an appropriate solution.

Order Cancellations

Orders may be cancelled within 12 hours of purchase.
After this period, production may already have begun and cancellation may not be possible.

Contact

For any questions, please contact us at:
📩 info@yaroche.com

We are always happy to assist you.